You agree to read the rules before booking or contacting us to book your stay.
We are a green eco-friendly property. There is solar backup power in some places on site. Your room will have clean linens on a freshly made bed. We can make your bed daily if your door is left unlocked. Staff will not enter your room if your door is locked and you are not on site.
To be clean-water-conscious, we’ll wash linens after every seven (7) days in your reservation unless specially requested.
Fans in the room are operated by a switch that rotates from the off position to a level 5 intensity. You can adjust it to your liking.
We have a fully equipped vegan-friendly kitchen with a refrigerator and freezer; gas stove; ceramic plates and cups; glasses; cutting boards; silverware; cutlery; pots and pans; and general spices like salt and pepper. Please be tidy and clean up behind yourself in the kitchen and common areas so all guests can have equal enjoyment of the space.
In Ghana, bathrooms are different than in the US and other places in the world. Houses are designed with a separate switch to turn on the hot water in the bathroom. At the Sankofa Guest House, the hot water switch is located just outside the door to the right of the bathroom door beside the light switch. Flip on the orange switch to utilize the hot water in the shower.
There is ample linen, bathroom tissue, dish soap in the kitchen, spare light bulbs if one blows out, etc. on site. These items are accessible by the staff. If you should find yourself in need, let us know so we can assist.
For each reservation you will be given a number which will allow you to validate your booking.
To make same-day reservations, please contact the facility directly (see the “Contact us” page). Room reservation is from 14:00 to 10:00am (GMT/local time). The Sankofa Guest House is accessible 24 hours/day thanks to automatic payment system (make sure you have your credit card). A later arrival may be possible, please check directly with the facility.
After booking, your reserved room(s) on the reserved date
Rates on our website are in US dollars. We may modify our rates at any time. Rate changes and increases do not apply to already made reservations.
Our website may display special offers for which neither cancellation nor modification is possible.
The Transaction Process
The transaction process includes the following sequence of activities:
The whole total amount of complete stay will be charged at the time of booking. Payment online is made (by Visa, MasterCard, American Express or PayPal) via PayPal and through a secure payment system. For credit card payments you will be asked your credit card number, its expiry date and the three-digit code on the back of your card. Any irregular, inefficient, fraudulent or incomplete payment on the part of the client will result in an automatic cancellation of the reservation at the expense of the client, without prejudice to any civil or criminal action. The booking confirmation is deemed the agreement between the Parties.
Gate Access and Property Access
Drugs and Smoking
health and safety reasons pets are not allowed on the premises. Certain service
animals are permitted for an additional convenience fee. Please inquire before
booking to ensure pet accommodations are available.
Damages and Claims
If there is a problem, the Guest is expected during his/her stay to bring directly to the attention of Management, give Management time to satisfactorily resolve the issue. Issues can be reported by phone or email and should come with photo or video or other documentation of the problem. You agree to report any problem in writing at the time of discovery and prior to checking out. You agree that any claims reported,
Accommodation Off Site
We are a family-friendly property. All overnight visitors must be listed on the reservation. Should the Sankofa Guest House not be capable of honoring a booking for reasons beyond its control, it shall make its best efforts to accommodate you in a nearby lodging facility of
You agree that you are booking in goodwill and you will not attempt to damage the property because you are dissatisfied with a ruling by Airbnb or the host in the event that you are in violation of any host rules.
Liability and Warranty
The guest acknowledges he/she is aware of the risks linked to
By entering the property you indemnify and hold harmless the Sankofa Guest House, its owners, operators, staff, managers and any assignees from any claims or damages that should arise while you are on site.
The present Terms and Use are subject to Ghanaian law. The Parties however engage to make their best efforts to settle any litigation amicably.